How reliable and secure is the Connected® Online Data Backup and Recovery service?
Dear Data-Diligent Readers,
Here’s a question I recently received about our online data backup and recovery service for PCs, MACs and laptops, Connected®…
How reliable and secure is the Connected® Online Data Backup and Recovery service?
Data Mountain and our supplier, Iron Mountain Digital, take data protection very seriously, and have gone to great lengths to protect data from all credible threats. Data Mountain specializes in off-site data protection and storage of PC data. Our online data backup solutions are the most used and most secure in the world.
The Connected solution provides the highest levels of digital security available. Data is encrypted at the desktop, using government-level, 128-bit, Advanced Encryption Standard (AES). All desktop and laptop data is kept encrypted both during transmission and in storage.
With our subscription service, the data is stored in one of Iron Mountain’s National Underground Site (NUS) facilities, which provide unsurpassed Data Center security. The facility is located 180 – 220 feet below ground with Level 4 security rating through 145 developed acres at the facility. The data center where your backups are stored are fully mirrored and redundant for further security. Our average uptime over the past five years is better than 99.99%.
On the user side, our Agent software provides feedback to users if backup policies are not working and files have not been successfully backed up. Users can then run an unscheduled backup to ensure that all their data is protected.
During the whole evaluation process and ongoing, the Data Mountain and Iron Mountain Digital support team is monitoring the entire process for you.
View our entire series of Connected® FAQs…
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